Account

Delete your Sociogram account

How to delete your account, and what happens to your data.

Delete it in the app

On your phone: open Sociogram, go to You, then Settings, scroll to Danger zone and tap Delete account. Confirm, and your account is scheduled for deletion.

On the web: sign in at app.sociogram.com/account, scroll to the bottom and choose Delete account.

Can’t open the app?

Send us a request through the contact page (General enquiry). Write from the email address on your account, or include the mobile number you sign in with, and ask us to delete your account. We will confirm with you before we delete it.

What happens next

Your account is scheduled for deletion and you have 7 days to change your mind: during that time, sign in and choose Keep my account in the same place to cancel.

When the 7-day grace period ends, your profile and personal data are removed from the Platform and are no longer visible to anyone. We keep a copy in a secure archive only to meet UAE legal obligations and to answer lawful requests from competent authorities. We keep it for 5 years from the date of deletion, unless the law requires longer, and then delete it.

The details are in our Privacy policy.